.support-page {
  max-width: 1180px;
  margin: 0 auto;
}

.support-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 1.25rem;
}

.support-heading h1 {
  display: flex;
  align-items: center;
  margin: 0 0 .25rem;
}

.support-filter {
  padding: .75rem;
  margin-bottom: 1rem;
}

.support-list {
  overflow: hidden;
}

.support-ticket-row {
  display: grid;
  grid-template-columns: 88px minmax(0, 1fr) auto 20px;
  align-items: center;
  gap: 1rem;
  min-height: 86px;
  padding: 1rem 1.25rem;
  color: var(--bs-body-color);
  text-decoration: none;
  border-bottom: 1px solid var(--bs-border-color);
  transition: background-color .15s ease;
}

.support-ticket-row:last-child {
  border-bottom: 0;
}

.support-ticket-row:hover {
  background: #f7fbff;
}

.support-ticket-code,
.support-detail-kicker {
  color: #1685bd;
  font-weight: 700;
  letter-spacing: .02em;
}

.support-ticket-main {
  display: flex;
  min-width: 0;
  flex-direction: column;
}

.support-ticket-main strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-ticket-main span,
.support-ticket-meta {
  color: var(--bs-secondary-color);
  font-size: .88rem;
}

.support-ticket-meta {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: .8rem;
}

.support-ticket-arrow {
  color: var(--bs-secondary-color);
}

.support-status {
  display: inline-flex;
  align-items: center;
  width: fit-content;
  padding: .32rem .65rem;
  border-radius: 999px;
  background: #e7f2ff;
  color: #17649a;
  font-size: .78rem;
  font-weight: 700;
  white-space: nowrap;
}

.support-status-in_lavorazione {
  background: #fff3cd;
  color: #806000;
}

.support-status-attesa_cliente {
  background: #e8e7ff;
  color: #5147a6;
}

.support-status-risolto {
  background: #e4f7ec;
  color: #087a42;
}

.support-status-chiuso {
  background: #edf0f3;
  color: #5c6670;
}

.support-empty {
  display: flex;
  align-items: center;
  flex-direction: column;
  padding: 4.5rem 1.5rem;
  text-align: center;
}

.support-empty > span {
  display: grid;
  place-items: center;
  width: 54px;
  height: 54px;
  margin-bottom: 1rem;
  border-radius: 16px;
  background: #e8f6fd;
  color: #1685bd;
  font-size: 1.45rem;
}

.support-empty p {
  margin: .35rem 0 1.25rem;
  color: var(--bs-secondary-color);
}

.support-form-card,
.support-reply {
  padding: 1.5rem;
}

.support-form-actions {
  display: flex;
  justify-content: flex-end;
  gap: .75rem;
  margin-top: 1.5rem;
  padding-top: 1.25rem;
  border-top: 1px solid var(--bs-border-color);
}

.support-context {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 1rem;
  padding: 1rem 1.25rem;
  margin-bottom: 1.25rem;
}

.support-context div {
  display: flex;
  min-width: 0;
  flex-direction: column;
}

.support-context span {
  color: var(--bs-secondary-color);
  font-size: .78rem;
  text-transform: uppercase;
}

.support-conversation {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  margin-bottom: 1.25rem;
}

.support-message {
  width: min(82%, 820px);
  padding: 1rem 1.15rem;
  border: 1px solid var(--bs-border-color);
  border-radius: 14px;
  background: #fff;
  box-shadow: 0 4px 15px rgb(24 49 76 / 5%);
}

.support-message-staff {
  align-self: flex-start;
  border-color: #cfeafa;
  background: #f3fbff;
}

.support-message-customer {
  align-self: flex-end;
}

.support-message-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding-bottom: .65rem;
  margin-bottom: .65rem;
  border-bottom: 1px solid rgb(0 0 0 / 7%);
}

.support-message-head time {
  color: var(--bs-secondary-color);
  font-size: .8rem;
  white-space: nowrap;
}

.support-message-body {
  white-space: normal;
}

@media (max-width: 767.98px) {
  .support-heading {
    align-items: stretch;
    flex-direction: column;
  }

  .support-heading > .btn {
    width: 100%;
  }

  .support-filter .btn-group {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    width: 100%;
  }

  .support-filter .btn {
    padding-inline: .4rem;
    font-size: .82rem;
  }

  .support-ticket-row {
    grid-template-columns: 1fr auto;
    gap: .65rem;
  }

  .support-ticket-code {
    grid-column: 1;
    grid-row: 1;
  }

  .support-ticket-main {
    grid-column: 1 / -1;
    grid-row: 2;
  }

  .support-ticket-meta {
    grid-column: 1 / -1;
    grid-row: 3;
    justify-content: flex-start;
    flex-wrap: wrap;
  }

  .support-ticket-arrow {
    grid-column: 2;
    grid-row: 1;
  }

  .support-context {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .support-message {
    width: 94%;
  }

  .support-message-head {
    align-items: flex-start;
    flex-direction: column;
    gap: .25rem;
  }

  .support-form-actions {
    flex-direction: column-reverse;
  }

  .support-form-actions .btn,
  .support-reply .btn {
    width: 100%;
  }
}